lgparty Privacy Policy — Your Data, Your Rights

This Privacy Policy applies to all services operated by lgparty at lgparty.vu, including the live casino, game lobby, sports betting, and eBingo sections. It describes the types of personal data we collect, why we collect it, how we use it, and the rights you have over your information.

lgparty is committed to handling personal data responsibly and transparently. We only collect data that is necessary for the purposes described in this policy, and we do not use your data for purposes that are incompatible with those original purposes without your knowledge.

This policy should be read alongside our Terms and Conditions, which govern your use of the platform. Where the Terms and Conditions and this Privacy Policy address the same topic, both documents apply.

lgparty collects personal information in several ways depending on how you interact with the platform. The main categories are:

Information you provide directly:

• Registration details: full name, date of birth, mobile number, email address, and residential address
• Identity verification (KYC) documents: government-issued ID, selfie or proof of identity photos
• Payment information: bank account details, e-wallet identifiers used for deposits and withdrawals in PHP
• Communications with our support team, including chat logs and email correspondence

Information collected automatically:

• Device information: device type, operating system, browser type, and screen resolution
• Connection data: IP address, connection timestamps, and general geographic location derived from IP
• Gaming and betting activity: session history, game types played, wagers placed, and results
• Transaction records: deposit and withdrawal history, amounts, timestamps, and payment channel used
• Cookie and session data: as described in Section 7 of this policy

We use the personal data we collect for the following purposes:

• Account management: Creating and maintaining your lgparty account, authenticating logins via OTP, and enforcing account security
• Transaction processing: Processing deposits and withdrawals in Philippine Peso, verifying payment sources, and maintaining transaction records
• Platform operation: Delivering game content, settling bets, calculating and crediting winnings, and managing bonus and promotion eligibility
• Customer support: Responding to queries, resolving disputes, and improving support processes based on interaction history
• Compliance: Meeting identity verification requirements, detecting and preventing fraud and money laundering, and fulfilling any applicable legal or regulatory obligations
• Communications: Sending account notifications, transaction confirmations, and promotional communications where you have opted in or where these are necessary for account operation
• Platform improvement: Analysing usage patterns to improve platform features, performance, and the overall player experience
• Responsible gaming: Monitoring activity to identify indicators of problem gambling behaviour and applying any responsible gaming tools you have set on your account

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where required by compliance processes and always with review available upon request.

lgparty processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to at registration — including account management, transaction processing, and game operation
• Legitimate interests: Processing necessary for fraud prevention, platform security, abuse detection, and internal analytics that improve our services without overriding your privacy rights
• Legal obligation: Processing required to comply with applicable laws — including identity verification, anti-money laundering checks, and record-keeping obligations
• Consent: Where we ask for your consent for specific processing activities — such as certain marketing communications — we process data on that basis and you may withdraw consent at any time without affecting the lawfulness of prior processing

lgparty does not sell, rent, or trade your personal data to third parties for marketing purposes. We share data only in the following limited circumstances:

• Payment processors: Your banking or e-wallet details are shared with the payment processing services necessary to complete your deposit or withdrawal transactions in PHP
• Identity verification providers: KYC documents and identity data are processed by trusted third-party verification providers to confirm your identity and age
• Game software providers: Your gaming session data may be shared with third-party game providers whose content is hosted on the lgparty platform, solely for the purpose of game delivery and fair outcome verification
• Legal authorities: We may disclose your data to law enforcement, regulatory bodies, or courts where we are legally required to do so, or where we believe disclosure is necessary to protect the rights, property, or safety of lgparty, our members, or others
• Business operations: Data may be shared with our technical service providers — hosting, security, analytics — under strict data processing agreements that prohibit use for any purpose other than providing services to lgparty

All third parties with whom we share personal data are required to handle that data securely and only for the purposes for which it was shared.

lgparty implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, and misuse. These include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and our platform
• OTP-based authentication for account logins and sensitive account actions
• Role-based access controls that limit who within lgparty can access personal data, based on their specific job function
• Regular security monitoring and logging of access to systems containing personal data
• Secure storage of KYC documents and payment information with restricted access

While we take security seriously and apply industry-standard protections, no online platform can guarantee complete immunity from all security threats. You play an important role in your own account security — use a strong, unique password, keep your OTP delivery number secure, and contact support immediately if you suspect unauthorised access to your account.

lgparty uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These keep you logged in during your session, maintain your session state across pages, and enable core platform features. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences — such as language settings or display preferences — to personalise your experience on return visits.
• Analytics cookies: Collect anonymised data about how pages are used, which features are most accessed, and how players navigate through the platform. This data is used to improve the overall experience and identify technical issues.

You can manage cookie settings through your browser. Disabling essential cookies will affect your ability to use the platform, including staying logged in. Disabling analytics cookies does not affect your access to any platform features.

lgparty retains your personal data for as long as your account remains active and for a reasonable period after account closure, as required to fulfil legal, regulatory, and business obligations.

Specifically:

• Account and identity data is retained for the duration of your account and for a minimum period after closure to meet compliance requirements
• Transaction records are retained for the period required by applicable financial record-keeping obligations
• Gaming activity records are retained for dispute resolution, auditing, and responsible gaming monitoring purposes
• Support communication records are retained to ensure continuity of service and for quality review

Once the applicable retention period has expired, data is securely deleted or anonymised in a way that it can no longer be used to identify you.

Subject to applicable law, you have the following rights with respect to the personal data lgparty holds about you:

To exercise any of these rights, contact lgparty support through your account dashboard. We will respond to all valid requests within a reasonable timeframe. Note that some rights may be limited where retention is required by law or legitimate business necessity — we will explain any limitation when responding to your request.

lgparty is strictly for persons aged 21 and above. We do not knowingly collect or process personal data from anyone under the age of 21. Age verification is part of the account registration and KYC process.

If we discover that personal data has been collected from a person under 21, that account will be closed immediately, any associated balance will be dealt with in accordance with our Terms and Conditions, and the data will be deleted unless retention is required for legal reasons.

If you believe a person under 21 may have gained access to lgparty, please notify us through the support contact available on the platform so we can investigate and act promptly.

lgparty may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes, we update the "last updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle your data. Continuing to use the lgparty platform after an updated policy has been published constitutes your acceptance of the changes.

For significant changes that materially affect how we use your data, we may provide additional notification through your account or via the registered email or mobile number associated with your account.

If you have questions, concerns, or requests relating to this Privacy Policy or how lgparty handles your personal data, please reach out to our support team. You can contact us through your account dashboard or via the contact details displayed on the platform.

When submitting a data-related request, please include your registered account details and a clear description of your request so we can process it efficiently. We will acknowledge receipt and respond within a reasonable timeframe.

For general platform questions or account issues not related to privacy, visit our FAQ page, which covers the most common topics raised by lgparty members.